If you are a current account-based customer of our CG Sportsbook at M Resort, please read the Frequently Asked Questions (FAQ) below for more information on the closure.
CG Sportsbook M Resort Closure FAQ
What will happen to my account balance?
If you still have a balance at the time of the closure a check for that amount will be mailed to you. We encourage you to withdraw any funds in your account prior to the closure date and open an account at one of our other sportsbooks in Las Vegas. Locations include Tropicana, Palms Casino Resort, Hard Rock Hotel, Venetian Las Vegas, Cosmopolitan of Las Vegas, and Silverton Casino.
When is the cutoff date for deposits?
The last date we will be accepting deposits into your M Resort account will be Saturday, April 20th, 2019.
What will happen to my futures bets?
All future wagers will be honored. Because you will no longer be able to access the CG Sportsbook app, we will mail you a statement listing your open wagers. If any of the open wagers win, a check will be sent to you for the amount owed.
What if I have a winning ticket?
All winning tickets may be redeemed at the M Resort until the closure date of April 30th. After that date, winning tickets written prior to January 24, 2019, must be redeemed within 180 days of the event date, and winning tickets written since January 24, 2019, must be redeemed within one (1) year of the event date, by mailing your ticket, along with a self-addressed stamped envelope to:
CG Technology Mail Pay Department
2575 S. Highland Drive
Las Vegas, NV 89109
Does this affect my CG Race or CG Casino accounts?
Yes, any race or casino account will also be closed. If you still have a balance at the time of the closure a check for that amount will be mailed to you.
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